FAQ

MyE-Rewards FAQs

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Q. What is MyE-Rewards?

MyE-Deposit FAQs

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The following information is a summary of helpful tips regarding MyE-Deposit. For full disclosure details, please review the Remote Deposit Capture Services Disclosure and Agreement, which may be viewed upon enrollment in MyE-Deposit.

PurinaCare Pet Insurance FAQs

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Q: At what age are puppies and kittens eligible?
A: Dogs and cats that are at least 8 weeks old are eligible for PurinaCare insurance.

Q: Is there any other age restrictions?

My$Manager FAQs

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Background
Q: What is My$Manager and why should I use it?

36-Month Step-Up CD FAQs

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Q.  What happens to my existing 36-month CD?
A.  Any existing 36-month CD will automatically become a 36-Month Step-Up CD at maturity/renewal.

Q.  Can I step up my CD rate by phone? In person?

tweetMyMoney FAQs

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For more information, view our tweetMyMoney How To videos or visit http://vcu.com/twitter

Q. How is mobile banking using Twitter secure?

Vantage Identity Protection FAQs

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Payment Card Protection FAQs

Q:  How do I register my payment cards?
A:  It’s easy. Simply complete the registration form included in your New Account Kit and mail it to the address provided.

Q:  What payment cards are eligible for registration?

AD&D Insurance FAQs

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Q:  Do I automatically receive the $1,000 no-cost basic insurance?
A:  No. You must complete and return the enrollment form.

Q:  Where can I get an enrollment form?

Electronic Services FAQs

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Q: What is Direct Deposit?

MyVantage FAQs

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Q:  What is MyVantage Accounts?
A:  MyVantage Accounts is our free online account management tool that gives you unlimited access to your Vantage accounts 24 hours a day, seven days a week, from any computer connected to the Internet. Take a look at MyVantage features.

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VantageCU Twitter Feed

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